Patients

Frequently Asked Questions

How Can I Get a Teva Medication

Pricing Information

About Teva Products

General Generic Drug

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How Can I Get a Teva Medication

Q.

Where can I find Teva medications?

A.

Teva's generic medications are available in most pharmacies, in store and mail order, across the United States. To find out if your medication is available as a Teva generic, contact your pharmacy. If the pharmacy doesn't regularly stock a certain medication from Teva, ask if it can be ordered for you at no additional cost.

Q.

How can I find out when a Teva generic becomes available for my brand-name medication?

A.

Sign up to receive periodic emails from Teva Generics and we will automatically notify you when new generics become available from Teva.

Q.

I'm already taking a generic medication made by another manufacturer. How can I switch to Teva's?

A.

Check to see if Teva has the generic version of the medication you're currently taking and ask your pharmacist if your prescription can be filled with the Teva generic. If an exact Teva match is not available for your medication, speak with your healthcare provider to determine if Teva offers an alternative product that may help you to reach your treatment goals.

Q.

Can I buy directly from Teva?

A.

No. Our medications are only available by prescription and purchase through a licensed pharmacy.

Q.

If I have a prescription for a brand-name drug, can I get a generic equivalent at my pharmacy?

A.

If a healthcare provider has prescribed a medicine by its brand name and a generic equivalent is available, the pharmacist will likely automatically substitute a generic equivalent, as permitted by law. However, in most states, a healthcare provider can indicate that he or she does not wish to have the brand drug replaced with a generic. That's why it's important to tell your healthcare professional that you're interested in saving money with a Teva generic.

Check to see if Teva manufactures your brand-name medication as a cost-saving generic. If Teva does not make your generic yet, sign up to receive an alert when new Teva generics are introduced to our line.

Q.

How can I obtain a Teva generic medication?

A.

With a valid prescription, it's easy. Talk with your pharmacist about being switched to the Teva generic equivalent for your medication. If your pharmacy does not carry the Teva product, a pharmacist may be able to order the medication for you at no additional cost.

Q.

Can I purchase Teva medications from Internet-based pharmacies?

A.

When purchasing medication online, make sure that the website is a pharmacy in good standing with a state board of pharmacy, staffed by state-licensed pharmacists that require a valid prescription, and has a physical U.S. address and telephone number. Only 3% of online pharmacies are legitimate. You should be concerned about counterfeit medicines if you do not go through a real online pharmacy. Counterfeit medicines are fake versions of approved drugs and may not be safe or effective. They may even have unexpected or deadly side effects.1

Pricing Information

Q.

Why do generics cost less than brand-name products?

A.

Generic drugs are less expensive than brand-name drugs because generic manufacturers do not:5

  • develop a medicine from scratch
  • repeat costly clinical trials and research which brand manufacturers have already done
  • conduct expensive advertising and marketing programs

Of course, we still must show the FDA that our product performs the same as the brand-name medicine.

Generic manufacturers do not set the price at the pharmacy so prices can vary between pharmacies. Simply contact your pharmacy to inquire about the cost of your medication, and be sure to tell your pharmacist if you have insurance.

Q.

How can I find the price of Teva's medications?

A.

Prices can vary between pharmacies. Simply contact your pharmacy to inquire about the cost of your medication. Be sure to tell your pharmacist if you have insurance.

Q.

Does Teva offer a Patient Assistance Program?

A.

Teva does not offer an additional cost saving program for its generic medications. However, Teva offers a broad line of affordable generic alternatives to brand-name medications. Ask your doctor or pharmacist about switching to a Teva generic that's right for you.

About Teva Products

Q.

How can I tell if I am taking a Teva medicine?

A.

The manufacturer's name is usually printed on the prescription bottle label or paperwork you receive. In some cases, "TEVA" or "TV" may be printed on the tablet or capsule. You can look for the product on our website. Or, ask your pharmacist, who can be a great resource for all your medication questions!

Q.

Where are Teva products made?

A.

As the largest generic manufacturer in the world, Teva is able to offer more generic prescription medications than any other company. In fact, one out of every seven generic prescriptions in the United States is filled with a Teva product!2 We use approximately 30 different Teva facilities to manufacture our products. Many of our products are made in North America and by our parent company in Israel.3 The FDA inspects each of our facilities (inside and outside of the United States) to ensure our products meet the same FDA standards of good manufacturing practices as brand-name medications.4

Q.

Are Teva generic drugs approved by the FDA?

A.

When patents expire on brand-name medicines, Teva can request and receive FDA approval to manufacture and sell a generic version of the medicine.

Teva’s FDA-approved generic drugs must have the same high quality, strength, purity and stability as the brand. It must also work the same way the brand-name product does and be taken the same way. Our generic drug contains the same active or key ingredients.5

Q.

Are Teva generic drugs as safe as brand-name drugs?

A.

The FDA will not approve a generic drug unless the manufacturer can demonstrate it works the same as the brand. The FDA reviews the safety of both brand and generic prescription drugs before they are approved for use and continues to monitor safety of these medications. In fact, most reported side effects generally describe a known reaction to a drug's active ingredient, which is found in both brand-name and generic versions of the medication.4

Q.

Why do some products have an Actavis Pharmacuticals product label?

A.

Teva Pharmaceuticals recently acquired Actavis Generics. The acquisition has allowed us to offer you even more generic drug options! You can learn more about the Actavis acquisition here, or contact our customer service team at TevaCS@tevapharm.com or 800.545.8800.

Q.

Why does it take time after a new brand drug is introduced for a Teva generic to be made available?

A.

When a brand name drug is approved they typically receive a patent for their product that protects them from generic drug competition for a period of time. This allows the brand manufacturer to recover their research, development, and marketing investments.7

Be confident that Teva is constantly working to bring generic drugs to market when brand patents expire. In fact, Teva has the most generic products pending FDA approval.3

General Generic Drug

Q.

I have a brand-name product, so how can I tell the generic name?

A.

All brand-name drugs have a generic name. The generic name often appears next to the brand name and is the active ingredient(s) in the medication. There are a few unique cases where the generic medicine may also have another name besides the active ingredient. Ask your pharmacist if you have any questions.

Q.

Will a generic medicine look like its brand-name equivalent?

A.

Typically it will not. That's because the appearance of a brand-name drug is trademarked by the original manufacturer, so the generic product might have to be a different shape or color. But, the active or key ingredients must be the same.4

Q.

Is there more than one generic medication available for a brand-name product?

A.

It's possible. Several generic companies may manufacture a generic equivalent. Some patients feel more comfortable choosing a generic by a company they trust. Our Products page lists all medications available through Teva.

Q.

Are all generic drug manufacturers the same?

A.

No two companies are exactly the same. Differences between companies can be seen in their efficiencies and in their investment in manufacturing, and research and development processes. Companies can be large or small in size, have many or very few years of experience, and offer a wide variety or only a small line of medications. However, all pharmaceutical companies - including generic drug manufacturers - must follow the same FDA regulations and undergo regular FDA inspections.4

Teva is the largest manufacturer of generic drugs in the world and supplies one out of every seven generic prescriptions filled in the United States.2  With more than 110 years of experience, Teva is committed not only to meeting FDA standards, but to exceeding them, and providing affordable and quality medications.3

Q.

What’s an Authorized Generic?

A.

An Authorized Generic is a pharmaceutical product that a brand company produces under a New Drug Application (NDA) and then it is marketed and distributed like a generic product. Because it is produced by the brand company, it is the same exact product as the brand product and is often available at a lower cost.6 You can think of it as the brand product in a generic bottle and at a generic price!

Q.

The drug I’m taking gave me an unwanted reaction. How do I report it?

A.

You are encouraged to report negative side effects to the FDA. Visit www.fda.gov/medwatch, or call 800.FDA.1088.

We also request that you contact Teva’s Pharmacovigilance Unit at drug.safety@tevapharm.com or 888.TEVA.USA (888.838.2872). Teva’s Pharmacovigilance Department monitors the safety of Teva’s products by collecting information on side effects. 

Q.

Where can I find more information on generic drugs?

A.

Please find below several helpful resources that can provide additional information on generic drugs:

 


  1. IMS Health NPA Data as of MAT June 2017
  2. Internal Data on File
  3. FDA. Facts about Generic Drugs. Updated: 06/28/2016. http://www.fda.gov/drugs/resourcesforyou/consumers/buyingusingmedicinesafely/understandinggenericdrugs/ucm167991.htm Accessed January 19, 2017.
  4. FDA. Generic Drugs: Questions and Answers. Updated 01/03/2017. http://www.fda.gov/drugs/resourcesforyou/consumers/questionsanswers/ucm100100.htm Accessed January 19, 2017. 
  5. FDA. The Generic Drug Approval Process. Updated 06/23/2016 . https://www.fda.gov/Drugs/NewsEvents/ucm508150.htm Accessed March 29, 2017.

Teva Product Catalog

The product catalog provides you with a full listing of Teva's brand and generic product lines.  The catalog displays all strengths and sizes along with the description, imprint code, NDC and photo for each product.

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